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FAQ

FAQ (Frequently Asked Questions) page is made by us to us to save your time and help us to improve our services and solve some of the problems or troubles which may apear for our customers or visitors in some cases.

 

1) Genral 

How to register on hmigift.com?

How to change my email address if entered wrong in registration form?

How to reset my password if forgotten?

How can i get my last invoices?

How can I change my payment method?

How can I change my account from private to company account?

How can I start ordering products and services on hmigift.com?

How to cancel or change an existing order? (after receiving order confirmation)

How to cancel or change a pending order? (before receiving order confirmation)

How to return a defective or damaged items?

 

2) Purchase and Order

How to order a product printed with my logo or design?

How to order products with larger quantity?

 

3) Trade with us

How can I start working with HMi?

How can I apply for a job in HMi?

How can I get better prices for procuts and services?

How can I become as HMi's marketing partner?

Can I sell my products on hmigift.com?

 

4) Designing

How can I order a designing package?

How can I ask for a change in my design? (revision)

How can I get data files of my design?

How can I upgrade or change my designing package?

How can I order a design based on what i have in my mind?

 

5) Web design and IT

How can I order a website?

How can I ask for redesigning my current website instead of ordering a new website?

How can I start my own online shop?

How can I get consultation or help for ordering a new website?

How long does a new website take to launch when I order?

Shall I buy my domain by my self or HMi will do it for me?

What systems and programs does HMi webdesigners use to build a website? 

Why shall I order a SEO package?

How can I order a SEO package for my website?

How can I start my own game/applictaion?

 

6) Customization

Why shall I order a customized items?

How can I customize my own promotional product?

How long does customization products need for prodcution?

 

7) Printing 

How can i make changes in printed art work file which i recieved from hmigift.com?

How can I change the printing color in my order?

How can I change my printing method in my order?

Can I order only printing and bring the products by my self?

 

8) Payment

Is there any extra fees for different payment methods?

Can I make an order without an advance payment?

Can I order products with installment payment?

Can I order any service packages to hmigift.com without an advance payment?

How can I make payment for a website or IT services?

 

9) Report a problem

How can I report a problem appearing in the website?

How I report an error while ordering?

How can I suggest somthing for hmigift.com?